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Subscriber Registration Guide

This guide covers the complete subscriber registration flow, including KYC requirements and error handling.

Registration Flow

Quick Registration

Public Endpoint (No Auth)

Authenticated Endpoint

Required Fields

KYC Levels

Basic (Default)

  • Phone verification
  • Name and PIN
  • Limits: Daily 100,000 SLE, Monthly 500,000 SLE

Enhanced

  • ID document upload via Agent
  • OCR validation
  • Limits: Daily 500,000 SLE, Monthly 2,000,000 SLE

Full

  • Front + back ID verification
  • Cross-validation passed
  • Limits: Daily 2,000,000 SLE, Monthly 10,000,000 SLE

KYC Upgrade via WhatsApp

Users can upgrade KYC through the WhatsApp agent:
  1. User: “I want to upgrade my account”
  2. Agent: “Please send a clear photo of the FRONT of your Sierra Leone National ID”
  3. User: [Sends front image]
  4. Agent: “Front received. Now send the BACK of your ID”
  5. User: [Sends back image]
  6. Agent: “Your KYC upgrade is complete!”

Error Handling

Phone Number Format

Valid Sierra Leone formats:
All are normalized to +23279123456.

Best Practices

Send welcome SMS after successful registration with basic instructions.
Never store or log PINs in plaintext. Hash before storage.
Prompt users to complete Enhanced KYC for higher limits.

Next Steps

KYC Upgrade

Document validation details

API Reference

Registration endpoint details